Getting better connected through Skype and instant messaging

We are increasingly overloaded with emails. Many people receive hundreds of emails a day, effectively cluttering their ability to read or respond quickly to important messages.


Why use Skype?

  • Free, fast and easy communication. The service offers both free text communication and free/low cost telephone and video.
  • Presence indication. Instant messaging tools like Skype enable users to quickly see if colleagues are online and available to chat.


Skype in action: how instant messaging can support your work

  • Ask the quick and necessary questions: can we talk later, did you send in the report, can you send Paul’s email, etc. They don’t replace email - rather they support the fast exchanges.
  • Meet and train. Host free conference calls or chats with colleagues – previously often prohibitively expensive.
  • Networks using Skype.

 

Getting set up on Skype and instant messaging